I’m wondering why the taxi company in Lotte Mart in District 7 is Vinasun. If I remember correctly, it was Mai Linh for the longest time. Now, Vinasun taxi drivers assigned here are not knowledgeable about the Phu My Hung area at all. We’ve rode a number and we almost always had to explain how to get to our place which is just 30,000 VND away. And most cannot speak English.
I know that when in Rome, you must do as the Romans do and conform to how things are done… but I wish that before they changed taxi companies, the drivers were oriented about the area they will be servicing. And it’s no secret that the Phu My Hung area is home to a lot of foreigners.
Last night, my sister and her friends who were visiting, rode a Vinasun taxi from Lotte Mart. They gave our address and the taxi driver proceeded to take them to Thang May on to Parkson Paragon. We live in Sky Garden. 😦 In the end, my sister had to insist that they get off and find another cab and even the driver hailed another taxi (different company). For all the Vinasun’s driver incompetence, he was adamant to get paid 75,000 VND. What’s wrong with this picture? Part of servicing is being able to deliver. And clearly, the Vinasun driver didn’t.
On top of that, my sister and her friends had to pay another cab to get to our place. And we all know that the taxi fare in Saigon has been increasing steadily since January.
I’ve sent a complaint to Vinasun which I know will fall on deaf ears. So commuters out there, be sure to know where you’re going and know at least the basic directional Vietnamese terms.
Bring back Mai Linh to Lotte Mart please.